Eastern Lift Truck Co.
We are seeking a Service Dispatcher to work with our talented team of Technicians.
WHO IS EASTERN LIFT TRUCK CO?
Eastern Lift Truck Co. is a family-owned company, celebrating over 50 years strong. We provide sales, parts, rentals and service in all areas of the Lift Truck, Material Handling and Allied product business. Eastern Lift Truck Co. has built a reputation for outstanding service, exceptional quality, and unmatched reliability for the past 50 years. Our core mission is to be our customer’s number one choice with ALL of their material handling needs.
WHY WORK HERE?
At Eastern Lift Truck Co. we know that the employees are the ‘heart and soul’ of the company. We seek out the best talent and offer tremendous opportunity for growth, competitive compensation and benefits for individuals who want a career with a great company that maintains a family feel!
MAIN DUTIES:
- Schedule service repairs and dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines
- Schedule and dispatch planned maintenance to ensure timely completion
- Receive service requests from customers and coworkers
- Enter information into the computer
- Assist with paperwork and prepare reports
- May handle registering service vans, scheduling maintenance for the rental fleet, scheduling delivery trucks, and coordination of services with outside vendors
REQUIREMENTS:
- Dispatch experience desired
- Must possess unwavering customer service drive and focus
- Ability to multi-task and work in a fast paced environment
- Must be a team player
- Pleasant phone demeanor
- Stable work history
- Proficient with Microsoft Word and Excel
BENEFITS INCLUDE:
- Medical, Dental, and Prescription Plan.
- 401K with partial company match
- Short & Long Term Disability
- Basic and Supplemental life insurance policies
- Paid vacation and comp days
- Paid holidays
Visit our website and learn more about an industry leader at: www.easternlifttruck.com.
“Eastern Lift Truck Co is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets”
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